Our reservation polices

  • You can make your reservation by leaving your credit card number, as a guarantee, and at the time of check in determine your form of payment. If it is a company that has authorized credit, no guarantee is required.
  • All non-guaranteed reservations are subject to cancellation depending on the hotel´s availability.
  • The hotel may pre-authorize the credit cards provided as a guarantee, to ensure payment and confirm the reservation.
  • Cancellations are accepted only 24 hours prior to arrival date. If the guest does not arrive, and the reservation is No Show, the respective charge will be made.